Symantec licensing buy

I continued on quite content with both my system and my Norton v Broadcom buys security companies to raise stock prices, but really it does't have a long-term strategy.

Pingback: If there's something strange in Symantec's neighborhood, who you gonna call? Not Broadcom, it seems: Systems go down, cut off customers - The Register. This 'migration' was a complete and utter disaster. Customers have been unable to extend support not only licenses since December last year. Just imagine, there are huge corporations that extend hands full of money to Broadcom and say, 'please let us give you money so you can provide support' and Broadcom saying 'no can do, go away'.

What kind of business transition is this if business is not possible? Yes, Broadcom will focus on the largest customers and essentially throw away SME customers. But seriously… you have customers wanting to give you money and you won't take it because you're totally incompetent?

Then why did you purchase Symantec? The knowledge base is useless because you can't effectively use the search, promises are made to resellers and not kept regarding quotes. People are leaving left, right and centre because the only thing Broadcom cares about is the bottom line — most certainly not customers. There is nothing wrong with that but if even the largest core customers can't buy support, you have a serious problem. Still the same disaster. Partner cannot renew customer licenses an have no proper access to broadcom services.

Support is unresponsive, user account migration horrible and not working properly. Need to switch to competitors soon. My VAR says it's nearly impossible for him to get quotes back from Broadcom to renew SEP licenses, saying that for one customer, it took 3 months.

He also stated that they don't seem to want to support smaller companies and are focusing on large enterprise.

We are ditching this dumpster fire entirely. He mentioned them EOL'ing SEP later this year, but i'm not sure if he was talking about cloud or on-prem i've heard this about cloud, but not on-prem. I also have simulair problems, when I want to download the software, and select the tile with Endpoint protection Small Business Cloud is says: No products found. I you are trying support by Chat I get no response? A also made a ticket but the same, no response.

Same situation for a lot of IT partners in the Netherlands. Virtually no support from distributors or Broadcom. It's a shame that this product which involves serious risks when not supported but also is installed on important production servers is ditched in such a way.

My advice: do not sit and wait. Move away asap! On Win 10 Testmachines I use Defender. Explore our CA and Symantec Enterprise Division partner programs designed to ensure our customers win, that you win, and that we all win, Together. Partner Portal. Submit Threat Submit False Positive. Learn more about Broadcom software products from a community of your peers and submit ideas for new product features. It appears your Broadcom Products and Services are supported by one of our certified Support Partners.

Click below to be redirected to the appropriate Support Partner Portal to request support. It appears your Broadcom Products and Services are supported by multiple vendors.

Click below to be redirected to the My Entitlements Portal Expand the appropriate site Expand the product you require support on Click the "Create Case" button You will be redirected to the appropriate vendor portal to request support. Support Symantec Enterprise Security. Search Support. Case Management Case Management. Open, track and update your cases. Let me know if you need any further assistance.

Original Message. Provantage and Ingram Micro are both Symantec Resellers list under the link that you sent me. I have purchased licenses from both of these companies but when I search for Symantec Endpoint Protection Software on both websites the Part 's are all invalid or missing.

How can your company purchase another company and then drop support? There is no one to speak to and no one answers your support questions about Symantec.

If this is the kind of support your company provides, we will have to switch all of our clients to another Anti Virus product. Please provide me with the name and contact info for a Reseller that actually sells Symantec since your company no longer has anything to do with Symantec.

Split into two editions known as Enterprise Flex Standard and Enhanced, contracts require legal review and are typically inked for a period of 2 or 3 years. Since only a subset of Symantec products is offered through this program, customers often also have another active agreement, like Rewards or Enterprise VPA. The Enterprise VPA program is suited to large enterprises looking for consistent, no-hassle, discount pricing on Symantec products for 2 years or more at a time.

Approval is required by Symantec, and a large initial purchase must be made that can be a combination of new licenses, maintenance and renewals. This program provides access to most Symantec products and support options at fixed discounts typically established by the initial investment. Government and Academic agreements are available to qualified institutions in those verticals, including government prime contractors. These programs are very similar to Express, but have preferential entry level, thresholds, and prices.

Academic Subscription agreements are also available. Along with the various purchasing options, Symantec offers two main levels of maintenance and support: Basic Maintenance and Essential Support. Both Basic Maintenance and Essential Support include access to upgrades, updates, patches, and technical support. For most, one of these two levels of support will suit just fine. As an add-on to Essential Support that is available in several levels, Business Critical Services include a dedicated account manager and upwards of 20 onsite visits.

Unfortunately, it is simply not enough to understand the licensing basics covered in this guide. The subtle but meaningful variations in license types, combined with the wide variety of product use rights available for Symantec products, makes managing Symantec license entitlements particularly challenging compared to other software publishers.

And that reduced consumption means you can realize lower on-going license and maintenance costs. Thank you! But here is the question: I have license per mailbox. But now i have mailbox. So how is it working? Is it filtering only first mailbox? On Symantec Messaging Gateway. On the other hand, there are so called Initial Basic and Initial Essential license types, which are much cheaper.

Thank you in advance! Symantec currently organizes most enterprise solutions into 5 broad and somewhat overlapping categories: Security encompasses endpoint, messaging, and web security and filtering products like Endpoint Protection, Network Access Control and Web Gateway.

Storage — Symantec has several heavyweights for managing, protecting, and when necessary, recovering data through sophisticated and often intertwined solutions including Storage Foundation, NetBackup and Backup Exec. Business Continuity is something of an extension of Storage that adds to the mix certain high availability and disaster recovery offerings like Cluster Server, CommandCentral Storage and Volume Replicator.